IBEX Global

Vendor Program Administrator

Location PH-National Capital Region (Manila)-Paranaque
ID 2025-19385
Job Family
Augment Segment
Employment Status
Regular

Overview

The Vendor Program Administrator is responsible for managing the administrative aspects of third-party onboarding and risk screening. 

This role reports to the head of Vendor Management Office

Responsibilities

Administrative tasks will include, but not limited to:

  • New Third-Party Onboarding

Reviewing intake submissions from stakeholders, requesting, verifying and uploading necessary documentation (Due Diligence) and setting up third-party profiles in the Third-Party database

Follow-ups with Stakeholders will be a collaborative effort of the VMO team

  • Data Management
    • Maintaining accurate and up-to-date third-party information within the organization’s database, including contact details, contract terms and other data points if applicable

Metrics Tracking 

Vendor Program Administrators will be responsible for tracking their workload and processing time 

  • Measure process cycle time to value 
    • % of new onboarding submissions to % of processed meeting SLA
      • % Review & Challenges of IRA
      • % Reputational Reviews
      • % Due Diligence Collections 

Qualifications

Essential Duties & Responsibilities

  • Strong attention to detail and ability to identify errors in data
  • Ability to work independently, while meeting strict deadlines.
  • Strong analytical, research and root cause analysis skills. 
  • Proficiency in data entry and management systems
  • Excellent communication skills, both written and verbal, to interact effectively with others
  • Basic understanding of contract law and procurement procedures is preferred 
  • Ability to prioritize tasks and manage deadlines effectively
  • Proficient in Microsoft Office Suite, SmartSheet and relevant data repository software platforms

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