The Platform and Analytics Specialist will assist with daily reporting, platform maintenance,
as well as with the day to day system usage of the recruiting team.

• Extracting, transforming, loading data from multiple web-based tools.
• Proficient in MS Excel and Visual Basic (Macros for Excel based tasks)
• Support production of regular and special reports for various audiences including
vendors
• Excellent English communication skills (verbal and written).
• Strong problem solving and analytical skills
• Strong understanding of data collection, management, and analysis
• Ability to manage multiple projects and is result oriented.
• Ability to work in a high-pressure work environment.
• Excellent interpersonal skills.
• Basic familiarity with monitoring and evaluation tools and principles

• Bachelors with 1-2 years professional experience in call center or operations. Must have familiarity with operational/business metrics
• Strong command over MS Excel and VBA.
• Knowledgeable in using any BI tools/data visualizations (Power BI, Taleo, etc.)
• Experience in recruiting software tools would be a bonus
• Excellent communication skills
• Skilled at maintaining multiple projects and reports
• Strong analytical and reporting skills
• Strong initiative and self-discipline
• Excellent interpersonal and communication skills
• Well organized with attention to detail and result oriented
• Readiness to work closely with multiple departments and people
• Must have at least a year call center experience and familiarity with operational/business metrics
• Ability to manage multiple projects and is result oriented
• Ability to work in a high-pressure work environment
• Willing to work on a NIGHT shift schedule
• Work Setup: Work from Home | Any Manila sites