The US Recruitment Associate will support IBEX US Recruitment by proactively and successfully sourcing & identifying prospective candidates in a high-volume, on-line based, centralized recruiting environment. In addition, he/she will ensure implementation of department’s objectives, specifically by supporting the day-to-day recruitment process.

• Successful implementation of Recruitment and Sourcing programs

• Follow standard and accepted interview and selection techniques in compliance with US labor laws

• Detailed, objective and highly selective process in making hiring decisions to staff IBEX with the most qualified and highest quality employees possible

• Assessing system-wide recruitment needs and develop action plan to meet required staffing needs for IBEX US

• Partner with Global teams best practices on the design and implementation of R&R programs by leveraging with industry’s best practices

• Comply with the policies and procedures in order to achieve service excellence

• Ensures targets are met in a timely manner

• Interact with fellow team members to enhance team performance

• Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurately and timely feedback of their requests, issues or concerns

• Ensure performance level agreements are met or exceeded

• Meets overall Recruitment performance/goals

• Ensure compliance with company standards and US & local laws

• Candidate must possess at least a Bachelor's/College Degree , Human Resource Management, Psychology, Behavioral Science, Marketing or equivalent.

• Relevant experience in Recruitment, Staffing, Placement and Sourcing required

• Background in US/ Global Recruiting is highly preferred

• Excellent communication skills in both oral and written aspects

• Strong interpersonal skills

• Effective organizational and time management skills

• Must be able to maintain strictest confidence

• Possesses positive work attitude

• Ability to present a positive company image

• Ability to multitask while maintaining high degrees of attention to detail and accuracy

• Basic computer skills with the ability to use a variety software packages including Word, Excel, PowerPoint and Outlook

• Must be flexible in terms of work schedule and job responsibilities

• Open to extended work hours

• Amenable to permanent graveyard shift

KNOWLEDGE, SKILLS and ABILITIES
Knowledge:

• Proficient with various software applications programs including Microsoft Word, Excel, PowerPoint and Outlook.

• Creative and innovative sourcing ideas

Skills:

• Decision-making skills for problem identification and solution recommendation and implementation.

• Solid communication skills, both oral and written.

• Excellent interpersonal skills

Abilities:

• Ability to organize and prioritize projects in a fast-paced, deadline-oriented and rapidly changing business environment.

• Ability to effectively communicate with people coming from various management levels

• Ability to focus on details

• Ability to follow through on work assignments with limited supervision.

• Ability to communicate effectively and professionally with internal and external associates.

• Ability to think and act strategically, and can anticipate trends and assess consequences accurately.

• Ability to encourage potential applicants to undergo the Recruitment process with IBEX

• Ability to practice flexibility in various work situations

COMPETENCY
·         Adaptability

·         Customer Service

·         Quality

·         Persuasiveness

·         Time Management

·         Sociability

·         Communication Skills

·         Motivation Leadership Skills