The Recruitment Associate responsibilities include scheduling calls and interviews, maintaining candidate database and handling paperwork. Ultimately, you'll help us hire efficiently and keep our hiring process running.

• Conduct interviews to assess communication skills and gauge job fit for entry level positions (CSR, TSR and Sales Agents)

• Administer tests and assist in presenting job offer

• Assess system-wide recruitment needs and carry out action plan to meet required staffing needs

• Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurate and timely feedback of their requests, issues or concerns

• Meets overall recruitment performance/goals

• Complete necessary reports, ad hoc reports as required

• Accountable for the account/s handled

• On time delivery of closing requirements given the target SLA.

• Point of contact in close coordination with the hiring department in terms of calibrating, negotiating, strategizing and closing requirements.

• Bachelor’s Degree in Psychology or equivalent

• At least 1 year experience specializing in volume recruiting in a BPO setting.

• Intermediate knowledge in MS Office applications

• Knowledge in utilizing online job portals for sourcing activities

• Excellent communication skills

• Must possess effective organizational skills and time management skills

• Ability to work on several hiring targets simultaneously

• Ability to come up with sound and accurate decisions in any given circumstance

• Ability to exhibit professionalism

• Demonstrated ability to work with a team

• Demonstrated ability to communicate effectively and professionally with internal and external associates

• Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.

• Ability to work a flexible schedule (shifting schedule)

• Willing to be assigned in Alabang