Facilities supervisors oversee building maintenance, safety, and operations. They manage staff, coordinate repairs, and ensure a well-functioning and safe facility. Responsibilities include budgeting, equipment maintenance, and compliance with regulations to create a conducive work environment.

RESPONSIBILITIES:

This position will ensure that the customer's facilities are operated and maintained cost effectively, safely, efficiently and within allocated budget

Ensures that the contract requirements have been executed at a level above the stated standards.

• Manage the day to day activities involving the compilation, review and distribution of monthly, quarterly and annual financial reports as required

• Establish processes and systems to ensure that the company conforms with all due dates and reporting requirements (e.g., scheduling recurring due dates, identifying sources of information, coordinating receipt of information from other departments, performing reviews of the information, etc)

• Maintain needed level of familiarity with consolidation process and closing process to assess reasonableness of reported financial information

• Oversee the preparation and distribution of the following reports (and others as required from time to time):

• Monthly internal reporting package to management

• Monthly, quarterly and annual bank reports

• Periodic bank requests for supplemental information

• Publically Required Reporting

• Other periodic regulatory filings

• Monthly or quarterly Board of Directors reports

• Coordinate activities involving the external auditors, including quarterly reviews, annual audits, and tax reviews

• Prepare executive level summaries of operating results as needed

REQUIREMENTS:

• Bachelor's Degree (any field) or equivalent work experience

• Minimum of 2 years work experience in customer service environment in a BPO/KPO or similar industry

• Experience in a Lead or Supervisor role preferred

• Experience in the high tech industry, preferably in IT, telco, or Data Centers

• Track record in building a high performing team

Knowledge

• Ability to prioritise projects, assign resources, establish schedules, and manage to meet deadlines and expectations

• Ability to develop and maintain effective and efficient financial reporting procedures and systems for the company

• Ability to effectively interact and work with the company's external auditors

Skills

• Strong leadership skills; effective decision maker

• Strong communication and interpersonal skills, demonstrated ability to direct and work with others

• Strong technical skills in IFRS, UKGAAP and London Stock exchange, combined with good business sense and understanding of key business issues and drivers

• Excellent analytical skills

• Must possess effective organizational skills and time management skills

Abilities

• Ability to work on several projects simultaneously

• Ability to come up with sound and accurate decisions in any given circumstance

• Ability to exhibit professionalism

• Demonstrated ability to work with a team

• Demonstrated ability to communicate effectively and professionally with internal and external associates

• Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.

• Ability to work a flexible schedule (graveyard/shifting schedule)