IBEX Global

Recruitment Associate - Hybrid (Shaw)

Location PH-National Capital Region (Manila)-Mandaluyong
ID 2026-26075
Job Family
Recruitment
Employment Status
Regular

Overview

The Recruitment Associate responsibilities include scheduling calls and interviews, maintaining candidate database and handling paperwork. Ultimately, you'll help us hire efficiently and keep our hiring process running.

Responsibilities

  • Conduct interviews to assess communication skills and gauge job fit for entry level positions (CSR, TSR and Sales Agents)
  • Administer tests and assist in presenting job offer
  • Assess system-wide recruitment needs and carry out action plan to meet required staffing needs
  • Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurate and timely feedback of their requests, issues or concerns
  • Meets overall recruitment performance/goals
  • Complete necessary reports, ad hoc reports as required
  • Accountable for the account/s handled
  • On time delivery of closing requirements given the target SLA.
  • Point of contact in close coordination with the hiring department in terms of calibrating, negotiating, strategizing and closing requirements.

Qualifications

  • Bachelor’s Degree in Psychology or equivalent
  • Atleast 6 months of experience specializing in volume recruiting.
  • At least 18 years of age
  • Fresh graduates with exposure to recruitment in a BPO setting is an advantage.
  • Intermediate knowledge in MS Office applications
  • Knowledge in utilizing online job portals for sourcing activities
  • Excellent communication skills
  • Must possess effective organizational skills and time management skills
  • Ability to work on several hiring targets simultaneously
  • Ability to come up with sound and accurate decisions in any given circumstance
  • Ability to exhibit professionalism
  • Demonstrated ability to work with a team
  • Demonstrated ability to communicate effectively and professionally with internal and external associates
  • Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.
  • Ability to work a flexible schedule (shifting schedule)
  • Amenable to work at Shaw 
  • Can start ASAP

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